Trojan downloader . xs
I will say it here and full veiw of the public: If I ever come into contact with someone that I know has written a virus that has been loosed intto the wild - like the trojan downloader that Sue has on her machine, I will risk jail to kill them so dead, they'll wish they could die again.

We just don't have time to deal with this right now. It's hijacked the clipboard so we can't even save data. And of course we're shaking in our boots that it might come across the network if we try to copy from my machine.

Oh, and Trend Micro's alledged chat support is open til 4pm, their phone service til 6.